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INSTRUCTIONS
After login, left click your selected case-file and then click the View Case button.
Once inside your file, the message area highlighted in the above navigation links will display.
Click on a message header to open it and click 'Reply' or the 'Add Message' button to respond.
Click on another link above (i.e in this left hand column of the screen)to move to a different area.
NOTE: For security reasons if you take too long to compose messages the system will log you out. If you are to write a long message, say taking over 15 minutes, then it is suggested you compose it offline and cut and paste into the message box when you are ready.
Full User Guide
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Powered by
The Mediation Room.com
the leading provider of online dispute resolution software.
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ADRonline.co.uk is the leading UK service for the resolution of online disputes.
We are a professional and 100% independent service provided by qualified neutral third parties.
The service is provided using internet, telephone and VOIP facilities.
We aim to respond within 24 hours. Subject to the speed of response of the parties,we can usually conclude a dispute within a matter of days.
Although it might appear easier to pick the phone up and speak to someone, it is never that easy.
Assumptions, accusations and misunderstandings often lead to parties putting up barriers which prevent any form of sensible dialogue taking place.
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By using ADRonline you have the opportunity to explain the situation from your perspective and clearly set out your concerns regarding the transaction in your own time and in private, all online.
ADRonline.co.uk is a division of The ADR Group, a leading UK independent dispute resolution organisation. The experts are trained professionals who operate to the highest standards of integrity and efficiency. The service is regularly monitored and reviewed to ensure consistency and fairness.
ADRonline is quick, simple and 100% impartial.
NO ARGUMENT!
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